A Cuba traveler is our friend, client, and honored guest
Best Cuba travel terms and conditions
Legal Cuba travel for Americans with Cuba Explorer
New Post-COVID-19 “Cancel for Any Reason” travel protection
Payments are processed by Zunzun Education Services, our parent company.
Tour deposit After you register for a tour and pay a deposit, you have a 48-hour grace period to cancel your tour registration. If you cancel within 48-hours, your deposit is returned in full.
Final payment is due 30 days before departure.
Notice of cancellation must be received by email, electronic messaging, or telephone.
Cancel for any reason up to six days before departure. All of your payments to us will be fully refunded.
Cancellation five days before departure All payments advanced to us will be held in trust for future travel without penalties. You can transfer your credits to family or friends at full value.
Refunds and credits are not extended to participants who don’t show up, arrive late for a tour, depart early, or miss air flights. Please consider trip cancelation and interruption insurance.
Shared rooms and cancellation If you cancel your tour and were sharing a room with another tour participant who proceeds with travel, the cost of a single room supplement will be deducted from your refund.
TRUMP PROTECTION POLICY If the US president prohibits his citizens from visiting Cuba legally for punitive political or economic reasons, we will refund all monies received from you.