A Cuba traveler is our friend, guest and client
Cuba tour terms and conditions
Legal Cuba travel for Americans
Payments, cancellations, and refunds
Payments are processed by Zunzun Education Services, our parent company.
Tour deposit After you register for a tour and pay a deposit, you have a 48-hour grace period to cancel your tour registration. If you cancel within 48-hours, your deposit will be returned. After 48 hours, your deposit becomes non-refundable but is good for life. It is fully redeemable for future travel or transferable to a friend.
Final payment is due 30 days before departure.
Notice of cancellation must be received by email.
Cancellation 30 days before travel Your lifetime deposit is credited towards future travel, and other payments received from you will be returned.
Cancellation 29 to 15 days before departure Lifetime deposit plus half of the payments received are credited to future travel. Balance of payments is non-refundable (lost).
Cancellation 14 days before departure Loss of all payments, except lifetime deposit.
Refunds and credits are not extended to participants who arrive late for a tour or depart early, or who miss air flights or don’t show up for the tour.
Shared rooms and cancellation If you cancel your tour and were sharing a room with another tour participant, the cost of a single room supplement will be deducted from your refund, if any, or your deposit.
Trump protection policy If the Trump administration prohibits Americans from visiting Cuba legally for punitive political or economic reasons, we will refund all monies received from you.